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Privacy Policy

Table of Contents

What is this privacy policy about?

This website,  (“portal”, “website”,“we”, “us”, “our”) is an online service. The personal data you choose to provide on this website is used to help you describe yourself to other users, and helps us provide necessary services.

This privacy policy is to clarify how we process your ‘personal data’ (“data”, “information”) after you have granted us the permission to use it.

‘Personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. (GDPR, Art 4., Definitions)

We respect your privacy and we want you to understand how we collect, store, use, and share your personal data. The policy also illustrates your rights to access, correct, update, restrict, and/or delete your personal data that we have on you. This Privacy Policy applies when you visit or use this website.

What data is collected by us?

Data that you share with us

To provide our services, we explicitly ask for certain types of information from you. Additionally, in the period of using this website, you may by your choice or inadvertently share personal data with us. Such kind of information, you directly share with us or on the website. The list is provided below:

  • Contact Information: Full name, email ID, city and country
  • Profile Information: State of Certification,  Professional Role, includes city and country)
  • Payment Information: We do not store your payment card information on the website. We do not retain any personal data or any financial information such as credit card numbers. All such information is provided directly to a third party processor, PayPal, whose privacy policy may be viewed here.
  • Multimedia Information: Your picture, your live sessions with active video feed
  • Upload Information: Personal data residing in the course materials uploaded or created by you on this website

Data that we collect on you

This website uses automated ways of collecting your data, necessary to provide the products and services offered by us.

  • Systems Data: Technical data about your computer or device, such as the IP address, device type, operating system type and version, unique device identifiers, browser, browser language, domain and other systems data, and platform types
  • Usage Data: Courses created, course enrollments, attendance, revenue from the courses and classes and data on similar areas
  • Cookies & Log Files:
    • Like most websites, this website uses cookies and web log files to track site usage. A cookie is a tiny data file saved on your computer to allow the portal to recognize you as a user whenever you return to our site using the same computer and web browser. Unfortunately, if your browser settings do not allow cookies you will not be able to use our website. The information that you enter during registration or in your profile, in the cookie and in the log file data is used to customize your experience on the web site.
    • One type of cookie, known as a “persistent” cookie, is set once you have logged into your portal account. The next time you visit this website, the persistent cookie will allow us to recognize you as an existing user and thus you need not login to use the service. In order to access or change any of your private information (like a name), you must login with your password even if your computer contains your persistent cookie. Additionally, if you log out of the website in any of your visits you will be prompted to input your password to log in to your account. Another type of cookie, called a “session” cookie, is used to identify your particular visit to the website. Session cookies expire after a short time or when you close your web browser.
    • Complying with the communication standards on the Internet, we automatically receive the URLs of the sites you previously surfed and moved on while your visit this website. We also receive the Internet protocol (IP) address of your computer (or the proxy server you use to access the World Wide Web), your computer operating system and type of web browser you are using, as well as the name of your ISP. This information is used to analyze overall trends to help us improve the our service. The linkage between your IP address and your personal data is never shared with third-parties without your permission or except when required by law.

How do we collect your personal data?

We collect your personal data when you:

  • Sign-up on this website
  • Provide your information in your profile page
  • Upload or share personal data in a course 
  • Connect with our sales, support and service teams on email, phone or using third party applications

How do we use your personal data?

We use your personal data for the following purposes:

  • Provide relevant and useful promotional offers related to our courses and classes
  • Communicate periodically with you on email, calls, sms and chat tools to respond to your queries, inform about the course updates, company newsletters, provide support and service, share course and live session information
  • Process payments related to paid course enrollments
  • Create reports on your courses, live classes and other specific analytics-related activities
  • Comply with legal obligations necessary for doing business and business administration purposes

Who we share your personal data with?

We take the privacy of our users very seriously. We never sell, rent, or otherwise provide your personal data to any third party or parties for marketing or monetary purposes.

For instance, we use the services of a credit card processing company to bill our users for subscription fees. These third parties do not retain, share, or store this personal data or its part other than a purpose to provide these services and are bound by strict confidentiality agreements which limit their use of such information.

This website may offer a “web profile” feature which allows users to publish portions of their profile, including “name” and other personal data to the public Internet. Settings in the portal allow you to publish or disable personal data the way you choose.

We may provide aggregated data about the usage of our services to third-parties necessary for running the business. We will ensure that the third parties abide by the enforced privacy laws of the geography (such as the GDPR in the European Economic area).

What are your rights?

You have several rights regarding the use of your data and it is your choice of what data you provide to us and how you want us to use your data. Having said that, we need certain specific type of information to enable you on the website and if you choose not to provide these information, we will be unable to render you our services.

You may choose to provide, update, restrict and/or delete your data and account on this website. Many such actions are already automated in the portal.  Other actions that you want to take on your data will be executed by your point of contact in the portal (or the ClerisyPD support).

You may also choose to retrieve your personal data from the website. Most of the data is present in your portal such as the recorded videos and contact information. In specific cases, you may reach out to your point of contact in the portal (or ClerisyPD support).

With the specifics of your need, you have to submit your request with your point of contact in the portal (or ClerisyPD support). We will be able to serve your request in a reasonable amount of time. Please send your request using an email account that you have registered with this website under your name.

We may retain certain data contributed by you if it may be necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, personal data, data records with claims from multiple stakeholders, account recovery, or if required by law. All retained data will continue to be subject to the terms of the Privacy Policy that you agreed to.

What is our policy on children?

We discourage children(below 16 years of age in the European Economic Area, below 13 years elsewhere) to submit their data without parental consent.

In case we detect personal data submission from children, we will inform (via email or phone) the user to get permission from their parents or legal guardians. If we do not receive a confirmation on the action required from their parents or legal guardians within 15 days, we will delete the user personal data.

Parents or legal guardians who believe that we may have collected personal data from their child under those ages, can submit a request to their point of contact in the portal (or the ClerisyPD support) to approve or remove their child’s personal data.

Where do we store your data?

To help with the business operations, most of your personal data that you provide to us, is stored in the storage servers located in the United States of America.

Legal disclaimer

It is possible that we may need to disclose personal data when required by law. We will disclose such information wherein we have a good-faith belief that it is necessary to comply with a court order, ongoing judicial proceeding, or other legal process served on our company or to exercise our legal rights or defend against legal claims.

Changes to this privacy policy

We may update this privacy policy. In the event there are significant changes in the way we process your personal data, we will display a notice on this site. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.

If you have any questions regarding your personal data, please email